Smithfield Mantel Bronze

FREE UK Mainland Next Working Day Delivery

Available for orders over £50. We aim to deliver items within England, Scotland & Wales (excluding Scottish Highlands & Islands) Monday to Friday, within 1 working day. Saturdays, Sundays and all Bank Holidays are classed as non-working days.

Standard UK Mainland 2–3 Working Day Delivery – £5.95

We aim to deliver within 2–3 working days (Monday to Friday) to England, Scotland & Wales (excluding Scottish Highlands & Islands). Orders placed by 1pm will usually be dispatched same day. Orders placed after 1pm may dispatch the following day. Please note: during busy periods, delivery may take longer.

International Deliveries

Unfortunately, we currently do not offer international delivery via our website.

For full delivery details, please visit our Delivery page.

Returns

We want you to be 100% satisfied with your purchase. If your clock arrives damaged, please email customerservices@thomaskent.co.uk and we’ll arrange a refund or replacement.

If you're not happy with your item, you may return it within 14 days if it’s unused and in its original packaging.

• Request a Returns Authorisation Number via email.
• Include the returns form and all original packaging.
• Return postage is not covered; retain proof of postage for your records.
• Include your name, order number, and reason for return.
• Refunds are processed within 14 days after warehouse inspection.

Extended holiday returns: items purchased between 1st–22nd December may be returned until 16th January.

Cancellations

Our system is automated — so unfortunatley once placed, orders cannot be edited or cancelled, even if you contact us immediately.If you placed an order in error or duplicated it, we’ll gladly help arrange a return or collection. Please contact Customer Services:

📞 +44 (0)330 363 2222 (Mon–Fri, 9am–4pm)
@ customerservices@thomaskent.co.uk